Stripe Payments
Kristina Dyk
Is it possible to have the invoice number shows as description box on the Stripe report?
*See example privately
Submitted on behalf of Enotecca Wineries and Resorts Inc.
<COMMENTS>
Kristina Dyk
Spoke to Cherrie at Enotecca and she said, reconcilling the Stripe payments, she spends at least 1 hour a week trying to line up the payments with charges in Ollie because the formatting is not clear. Revising this will be a big time savings for anyone who is integrated with Stripe.
0
·
Internal
·
6 days ago
·
Reply
Yes, please. Invoices as description, customer name to be name of licensee. It used to be this way in SalesLitre so it is possible.
1
·
February 28, 2022
·
Kristina Dyk
Hi Ollie and Kristina,
I need to change the integration with Stripe from your end to reference the invoice number and the licensees name of each order. It is really confusing right now how everything is captured as sometimes the name on the card isn't the name of the establishment. I have talked to Stripe and they say that I have to go through my third party which is you.
I have attached a screen grab of my stripe dashboard now versus what it was with SalesLitre.
This is not my first time coming to you with this request. If you can forward me to the tech integration team that would be great.
Thanks,
Jordan Kubek
Winemaker
Lightning Rock Winery
0
·
Internal
·
February 28, 2022
·
Reply
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
0
·
January 28, 2022
·
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
0
·
January 28, 2022
·
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
0
·
January 28, 2022
·
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
0
·
January 28, 2022
·
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
0
·
January 28, 2022
·
·
Reply
Cherrie Sit
Also, we would like to carry forward the licensee name from Ollie to Stripe as the customer name. Currently, the system pulls the cardholder's name to Stripe as the customer name but SalesLitre used to pull the actual licensee name (whatever shows in Saleslitre) to Stripe. I have been removing and re-adding the credit card for many clients because the only way to reflect the licensee name in Stripe is to enter the licensee name as the cardholder's name regardless. This has been extremely time consuming and it should not happen in the first place. We will truly appreciate your solution as soon as possible because this is taking a big chunk of my time currently.
0
·
January 5, 2022
·
Kristina Dyk
Steven Chung sorry! Added!
0
·
Internal
·
January 5, 2022
·
Reply
Steven Chung
Kristina Dyk Could you add the screenshots to this request in private/internal comments?
0
·
Internal
·
January 5, 2022
·
Reply
Kristina Dyk
Can we please look into having the invoice number reflected as the description like it used to when we still had SalesLitre?? Otherwise, it shows up as a sort of coding like you see on the very first transaction in the screenshot below. I had to manually go in to edit the description to the invoice numbers manually for the rest of the list, which is very time consuming. - Cherrie
j
jordan@lightningrockwinery.com
Yes, please. Invoices as description, customer name to be name of licensee. It used to be this way in SalesLitre so it is possible.
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
Accountant Enotecca
Is it possible to have the invoice number shows as description box on the Stripe report?
C
Cherrie Sit
Also, we would like to carry forward the licensee name from Ollie to Stripe as the customer name. Currently, the system pulls the cardholder's name to Stripe as the customer name but SalesLitre used to pull the actual licensee name (whatever shows in Saleslitre) to Stripe. I have been removing and re-adding the credit card for many clients because the only way to reflect the licensee name in Stripe is to enter the licensee name as the cardholder's name regardless. This has been extremely time consuming and it should not happen in the first place. We will truly appreciate your solution as soon as possible because this is taking a big chunk of my time currently.
Kristina Dyk
Can we please look into having the invoice number reflected as the description like it used to when we still had SalesLitre?? Otherwise, it shows up as a sort of coding like you see on the very first transaction in the screenshot below. I had to manually go in to edit the description to the invoice numbers manually for the rest of the list, which is very time consuming. - Cherrie